Delivery & Logistics

• Delivery addresses and timings are assigned by our logistics team.
• All meal selections, delivery changes, pauses, or modifications must be submitted at least 48 hours prior to the scheduled production day. Requests made after this period cannot be accommodated.
• Same-day or next-day pauses are not permitted due to advance meal preparation.
• If delivery fails due to incorrect address, client unavailability, or access restrictions, the meal will be considered delivered and no replacement will be issued.
• Fat2Fit shall not be liable for delays or failure in delivery due to events beyond reasonable control including weather, government restrictions, road closures, or emergencies.

Subscriptions

• Packages are valid for the duration specified at purchase.
• Freeze requests must be submitted 48 hours in advance and are limited to a maximum of 10 days per subscription.
• Subscriptions are non-transferable and cannot be reassigned to another individual.
• If no selection is made before cutoff time, meals will be auto-assigned and cannot be changed.
• Renewal notifications must be submitted 48 hours before your subscription ends. Once renewed, subscriptions are non-refundable.

Payments & Refunds

• Refunds will not be provided based on taste preference or personal food liking.
• Refunds are generally not offered; however, exceptions may apply in cases of incorrect or missing deliveries.
• Any approved refunds may include a deduction of 20% of the remaining plan value.

Cooler Bags & Company Property

• Cooler bags or meal containers provided must be returned after each delivery cycle.
• Failure to return company property may result in deposit forfeiture or replacement charges.

Medical Disclaimer

Fat2Fit does not provide medical treatment or diagnosis. Results may vary based on individual health, metabolism, and adherence to the plan.